Young Physicians Organization Annual Meeting
The Young Physician Organization (YPO) was created to engage HCMS members who are age 40 or younger, or have been in practice for eight years or less. Its purpose is to offer programming/resources to address challenges faced by early career physicians as well as networking opportunities for referrals and collaboration. The next meeting of the YPO will be held on Thursday, May 16, 2024, at Kenny & Ziggy's, 1743 Post Oak Blvd (77056). Click here to register, The Ethics CME Topic will be "Five-Star Customer Service" by Teri Deabler, CMPE, COE, TMA Director, Practice Services. Five Star Customer Service: Employee retention and patient retention depends on how people feel about their experience, not necessarily their outcome(s). Get tips to raise this awareness among physicians and staff that will drive patient loyalty and improve employee satisfaction. All patients should be treated with excellent customer service regardless of the mode of payment or services they seek. Five-star reviews are possible with a little effort and higher expectations. For more information about the YPO, contact Lyssa Howeth at lyssa_howeth@hcms.org or 713-524-4267, ext. 218.